Managing Group Process

Facilitation Skills

This program defines the role of the facilitator in managing group process and walks him or her through each step of the facilitation process including analyzing types of meetings, the three meeting phases and the core skills necessary to effectively plan, conduct, and complete group sessions. In addition, this program offers a Facilitation Toolkit and a Facilitation Planning Kit to assist meeting preparation, and the Completing Kit to evaluate meeting outcomes and establish next steps.

Audience: Managers, Supervisors, Project Managers, and other personnel who lead work groups.

Customizable Format

Duration

Classroom Instruction 1 or 2 days

E-Learning 30- to 45-minute modules

Self-paced

Course Objectives | Topics | Related Materials

.Objectives

To define the role of the facilitator and the key behaviors needed to move a group toward achieving its goals.

To define the basics of group dynamics.

How to plan, organize, and conduct meetings.

How to handle risk issues, overcome objections, and gain commitment from the group

Topics

Types of Meetings

Planning Meetings

The Core Skills for Facilitating

The Ten Dynamics of Group Process

Using Questions for Control

Risk Issues

Related Materials

Facilitation Tools: Facilitation Toolkit; Facilitation Planning Kit; Completing Kit.

Book: Getting Things Done in Today’s Organizations: The Influencing Executive, by Marvin Gottlieb, PhD (1999).

Programs | Customization

Customizable Format	Duration
Classroom Instruction	1 or 2 days
E-Learning	30- to 45-minute modules
	Self-paced
Course Objectives \| Topics \| Related Materials