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| May 2003 - Managing
Group Process, New Book Today’s effective managers need an understanding of how groups function within organizations, and how to involve themselves in hands-on facilitation of the key issues and processes that affect the success of their department and the broader organization. Dr. Marvin Gottlieb’s sixth book, Managing Group Process, provides managers with the background, process skills, and tools necessary to facilitate problem solving, decision making, and implementation of everything from communication channels to throughput on the factory floor. The book is now available. Other titles by Dr. Marvin Gottlieb June 2003- The Communication Project, Inc.,(TCPI) opens new full service office in Albuquerque The Communication Project, Inc., (TCPI), the internationally known organizational development and training firm has opened a full service office in Albuquerque. The firm also has offices in Greenwich, CT. Since 1979, TCPI has been consulting, developing and delivering customized human resources solutions for Fortune 100 companies in the US and abroad. The TCPI specialty is interpersonal dynamics, and the roster of courses includes interviewing (employment, fact-finding, and investigative), sales training (selling process, account management call and close reluctance), customer service, negotiation, management development (leadership, coaching, meeting management), TCPI provides high value solutions to clients in financial services, Management Consulting, Advertising, Travel and Tourism, Technology, and manufacturing. Some of TCPI’s clients include American Express, A.T. Kearney, Bankers Trust, Cap Gemini Ernst & Young Citibank, Equitable, EDS, Ogilvy & Mather, Prudential, Reuters, Transilwrap, and UBS Paine Webber. Programs have also been delivered for public sector agencies including the New York Department of Social Services and the New Jersey Department of Social Services. Dr. Marvin Gottlieb, the founder and President of TCPI is the author of six books including, Oral Interpretation, McGraw Hill, 1980; Interview, Longman1985; Making Deals: The Business of Negotiating, (with William Healy), New York Institute of Finance, 1990; Managing the Workplace Survivors: Organizational Downsizing and the Commitment Gap (with Lori Conkling), Quorum Books, 1995; Getting Things Done in Today’s Organizations: The Influencing Executive, Quorum Books, 1999; and Managing Group Process, Praeger Publishers, 2003. TCPI 2601 Wyoming Blvd., NE Albuquerque, NM 87112 Phone: (505) 332-4299 Fax: (505) 332-9038 Contact: Bonnie Minkus, Operations Manager
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