- Training Part-timers
- Is E-Learning For You?
- Advancements in Live and Archived Training Platforms
- What Now Coach?
1.
Training Part-Timers
For some time now companies have been trying to address the issue of
training part-time and temporary personnel. Banking, credit and collection, and food
service are just a few categories that continue to see an expanding use of part-time
workers.
A recent survey by Thomas Mortenson at the Center for the Study of
Opportunity in Higher Education and reported in the October 2000 issue of American
Demographics, points to the rising number of college students taking on full- or part-time
work in addition to their studies. The study found that in 1998 14 percent (1.4 million)
of all full-time college students were employed full-time, up from 8 percent (0.6 million)
in 1987. An additional 38 percent (3.8 million) were employed part-time. To put it another
way, more than half of all full-time college students are working. In addition 16 percent
of part-time students (0.9 million) in 1998 were employed part-time.
While many of the students are working part-time on campus, the study
reports that 22 percent of freshman alone are working at off-campus jobs. This could be a
heads up for HR and training personnel to develop recruiting strategies for part-time
workers on campus, offer them training, and build relationships that will encourage
accepting full-time positions at graduation.
More information on the study can be found at http://www.postsecondary.com.
2. Is
E-Learning for You?
With increasing rapidity, organizations are looking to harvest the promises of the Web
to provide up-to-the-minute training for employees. Some estimates are that within four
years, half of all corporate training will be Web-based. Although e-learning seems to have
unlimited potential and flexibility, implementing this new training strategy creates
several challenges for the organization, the most important of which is ensuring rapid
organizational acceptance and adoption.
According to Michelle Minton, TCPI Associate, e-learning may represent either an
evolutionary or revolutionary change for the organization depending on the nature of the
organization and the level of other organizational change occurring. In her article in
Communication Project Magazine, she raises the essential questions that help determine the
scale of change coming to the organization, and the level of change management required
for successful implementation:
1. Do you understand the changes e-learning will bring to your organization?
2. Is e-learning part of your organizations integrated training strategy?
3. Is there appropriate leadership throughout the organization to support e-learning?
4. Are the organizational support systems in place to sustain the adoption of
e-learning?
5. Is your technology capable of delivering e-learning predictably and effectively?
6. Are individual learners prepared for distance learning?
7. Do you have an overall Change Management plan in place to transition your
organization to e-learning?
Only by deliberate planning will e-learning provide the benefits of decreased training
costs and increased skill transfer. With the rate of investment in Web-based distance
learning increasing dramatically, wouldnt it be comforting to think that your
investments will be readily accepted by the organization?
For a full discussion of these issues, visit http://www.comproj.com/magazine.htm.
3.
Advancements in Live and Archived Training Platforms
If youre just doing "talking head" type meetings using Web-based
solutions, there are a plethora of options available. In fact, e-learning platforms are
rapidly becoming a commodity. For more comprehensive training solutions, a platforms
ability to produce and maintain quality archives is a key factor in selection. Archives
need:
- to be easily accessible
- password protection as necessary
- testing and polling features that return results to the learner
- PDF document presentation and print options
- Bookmarking
One platform, HorizonLive Distance Learning (http://www.horizonlive.com)
continues to lead the pack on most features. With excellent audio, video, chat, white
boarding, and polling features, this thin client solution is worth a look.
4.
What Now Coach?
CHECK IT OUT FOR FREE. TCPI has recently archived a live program on handling objections
from employees during a coaching session. Marvin Gottlieb and Martha Mesiti take you
through the stages of dealing with disagreement and provide role play illustrations. The
program is part of TCPIs Coaching for Maximum Performance Program that can be
delivered in the classroom, online or in combination.
Go to http://comproj.horizonlive.com,
launch Horizon, and select a class from the Archived Events list.
While youre there, feel free to look at some of the customer service and
interviewing programs as well also free.